At Phelan Insurance Agency, Inc., we exceed expectations.
A culture of doing the right things.
Anyone can promise great service, but not everyone can deliver it. At Phelan Insurance Agency, Inc., we’ve built a culture around doing the right things. But don’t just take our word for it. Read these client testimonials to see exactly what we mean.
“Customer service is awesome, with great rates and friendly service.”Horstman Enterprises
“The Phelan Team is incredible! Amanda is extremely knowledgeable, responsive and goes above and beyond my expectations while providing the most competitive pricing. Her knowledge of our franchise requirements also keeps us well within compliance and cost-efficient. Most importantly, Amanda works to keep us protected from new and upcoming industry concerns.”Danny
“They are always pleasant and easy to work with and talk to. They solve our problems quickly and efficiently. Thanks for all your help with the trucking company as well as my personal house and auto. It was great working with your company.”Jennifer P.
“They are very nice people. They are quick to get me answers and help me with whatever I need. I appreciate everything they do for us!”Johnie H.
“Phelan Insurance is quick to answer our questions. They keep our policies updated and current.”John H.
“They provide quick help and response time and the online system works flawlessly for certs for me.”Joel P.
“Everyone that works at Phelan is very polite, courteous, and very helpful.”Steve M.
“Thank you again for all of the hard work and planning you did for our company meetings. I think the personalized folders were wonderful and much appreciated. I can’t thank you enough for all of the hard work you do!”Kelly D.
“We have been with Phelan’s for 35 years. Now my children are starting their policies there!”Kim B.
“Everyone that I have dealt with at Phelan has always been extremely nice and easy to talk to. Brent takes his time and sits down and explains the policies to me as well as any new changes that might be coming down the road. He is not pushy about the coverage we should have and is willing to come and talk to my board to explain things to them when I don't feel comfortable enough to do so. I also receive informational emails that I can share with my staff and board if I desire. They go above and beyond to keep my district safe.”Jodie R.
“Good insurance, good people, and nice price.”Douglas L.
“Personable staff and ease of renewals. Clear, concise direction and explanations when necessary.”David W.
“I have been with Phelan for a couple of years. I have great coverage on my car and home insurance, and reasonable rates, and you can actually talk to your agent on the phone!”Jane B.
“I wish all insurance agencies were as nearly responsive as Phelan. Thank you!”Leasing Company
“I received prompt service with friendly and knowledgeable staff. They offer competitive rates!”Stephanie S.
“Customer service is excellent. Our agent is quite knowledgeable, helpful, and the service is excellent.”Kathy K.
“Always helpful and proactive with our account. They have great customer service.”Danielle
“Literally, within 25 minutes I received my document! Now that is service!”Karen P.
“I like the small business feel I receive. I'm not just a number and when I call I don't have to tell my story multiple times while someone figures out who to transfer me to next.”Connie C.
“The Phelan team cares about our business as much as we do. They are business partners, not insurance sales people.”Doug BorchersSuperior Aluminum Products
“They are very nice people to deal with! I’ve been with them for 13 years, and have never had a minutes trouble.”Chad R.
“Phelan has helped us save money in many areas of health care - stop loss, claims processing, pharmaceutical, and hospital care.”Jill Kindell CFO, Miami Valley Steel
“Phelan Insurance provides an exact polar opposite approach to any Health Insurance Agents we’ve hired in the past.”Tricia Alsip HR Manager, RK Hydro Vac, Inc.
“Our experience (with Phelan Insurance) has been great. There have been a lot of changes in the insurance industry over the years we have been in business. They are always looking out for our best interest.”Dick LavyPresident, Dick Lavy Trucking, Inc.
“Phelan Insurance helped our business save time and run more smoothly, by taking a lot of the 'load' off our HR Manager and Administrative Department.”Steve Carr CEO, Allied Environmental Services, Inc.
“Phelan has enabled us to continue offering an excellent benefit package.”Tony ManzPresident, Insource Technologies, Inc.
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